Your Frequently Asked Questions
As we have grown we have gained an insight into the information you need to help keep your horse healthy. If you can't find the answer to your question below please contact us via our Contact Us page.
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Why Choose Horse Straights Direct For My Horse's Supplements?
At Horse Straights Direct, we are deeply committed to the well-being of your horse. Our supplements are expertly researched to provide essential nutrients, ensuring your horse stays happy, healthy, and active.
Plus, our dedication to quality and customer service means you can trust that you're getting the best for your equine friend.
What Makes Our Supplements Different From Others In The Market?
At Horse Straights Direct we set ourselves apart through our
unwavering commitment to quality and the well-being of your horse.
We implement stringent quality control measures to ensure the highest standards are met. Our supplements are based on natural ingredients, carefully selected for their proven efficacy.
Finally, our holistic approach to equine health ensures that our products are not just about solving individual problems but enhancing the overall well-being of your horse. Together, these principles define our unique approach to horse care.
How Do I Know Which Supplement Is Right For My Horse?
Every horse has unique needs, which is why we offer a diverse range of supplements. If you're unsure about what's right for your horse, our dedicated team is here to help guide you based on your horse's specific requirements and activities.
We pride ourselves on offering targeted solutions for horses. Our range covers: Everyday Nutrition, Mobility, Digestion, Skin & Eyes. If you need personalised advice, we're here to help!
Are The Ingredients In Your Supplements Safe and Natural?
At Horse Straights Direct, we believe that nature provides some of the most potent and beneficial Ingredients. That's why our supplements are meticulously chosen using natural ingredients that have been trusted for
generations and validated with modern research.
We undertake rigorous checks and quality controls to ensure each ingredient's safety and purity. Our commitment to using only natural ingredients means there are no synthetic fillers or artificial additives, ensuring that your horse only gets what it truly needs.
How Soon Can I Expect To See Results After Starting My Horse On supplements?
While every horse is different, many of our customers report noticeable improvements in their horse's energy, coat shine, and overall health within a few weeks.
Consistency is key, so ensure your horse is given the recommended dosage regularly.
Can I Combine Multiple Horse Straights Direct Supplements?
Absolutely. Our supplements are designed to complement each other.
However, if you're unsure about specific combinations, contact us at hooves@horsestraightsdirect.co.uk or use our Contact page.
Why Are Horse Supplements Important?
Just like humans, horses can benefit from dietary supplements to address specific health concerns, fill nutritional gaps, and enhance overall well-being.
Horse Straights Direct supplements are crafted to give your horse the optimal boost they need to thrive.
How Do I Place An Order Or Get In Touch With Customer Support?
Ordering is easy through our user-friendly website. Should you have any questions or need assistance, our dedicated customer support team is always on standby to help.
Your satisfaction and your horse's health are our top priorities. Email us at hooves@horsestraightsdirect.co.uk or use our Contact Page.
Can I Place A Regular Order?
Absolutely. We understand the importance of consistent care for your horse's health.
To ensure your equine best friend never runs out of the essential supplements, we've made it even easier for you. Simply choose the 'Subscribe for Regular Delivery' option when selecting your product.
This way, not only will you have a seamless supply, but it also eliminates the need for frequent re-orders, giving you more time to focus on what truly matters – spending quality time with your horse.
Are there larger sizes available?
At this time, our supplements are available in carefully selected sizes.
This decision stems from our commitment to ensuring optimal freshness and potency for every product we offer. By focusing on these sizes, we can maintain the highest quality standards, ensuring that each dose your horse receives is as effective as the last. We continuously listen to our customers' feedback and evaluate our offerings, so if there's ever a demand for larger sizes in the future, we'll definitely consider it.
Will You Expand Your Range?
Yes! At Horse Straights Direct, innovation and continuous improvement are at the core of our values. We actively monitor the latest research and trends in equine health to ensure our product line is up-to-date and comprehensive.
As the needs of our customers and their horses change, we aim to introduce new products that address these evolving requirements. We believe in fostering a close relationship with our community, so your feedback
is invaluable to us. If you have suggestions or there's a specific product
you'd like to see in our range, please reach out. Together, we can shape the
future of equine health and wellness.
Where Do You Deliver To And How Long Does Delivery Take?
We proudly serve the UK Mainland, ensuring that our valued customers have access to our quality horse supplements, irrespective of where
they're located.
Please note, however, that our delivery network currently excludes the Highlands & Islands and the Channel Islands.
Once an order is placed, our dedicated team works diligently to ensure that it's processed promptly. As a result, you can anticipate your premium horse supplements to arrive right at your doorstep within a span of 3-5 business days.
Is Horse Straights Direct Available In Stores?
At Horse Straights Direct we believe in delivering an exclusive and bespoke experience to our customers. By choosing to make our
products available solely online, we ensure a direct line from our experts to you.
This not only allows us to maintain a consistent level of product quality and freshness but also ensures that we can offer personalised support, provide detailed product information, and quickly adapt to our customers' needs and
feedback. Our digital-first approach is rooted in our commitment to provide unparalleled service while maintaining the highest standards for our horse supplements.
Do You Offer Free Delivery?
We're pleased to offer complimentary delivery for all orders that exceed £40.00. This gesture is more than just a policy, it's our way of expressing gratitude and ensuring that your experience with us is as rewarding as possible.
Every time you place an order, you're not just investing in quality supplements for your horse, but also in a brand that values and prioritises its customer's. So, when your order surpasses the £40.00 mark, consider the delivery charges taken care of, as our way of extending our thanks for your continued loyalty and support.